Terms & Conditions

Commitment and Results

Although the results of Solution Focused Hypnotherapy can be significant, they cannot be guaranteed.  In order to aim for the best results for yourself you will need to be fully committed to your therapy and attend regular sessions.

Appointments and Cancellations

Missed appointments or appointments which are rescheduled with less than 24 hours notice are chargeable at the full fee.  Please telephone/text 07342338284 if you need to rearrange or cancel your appointment.

Payments

Payments can be made in advance or at the end of each session with cash or by card.  An online payment invoice can be sent via Zettle (by PayPal) on request.

Professional Memberships

I am a member of the National Council for Hypnotherapy and the Association for Solution Focused Hypnotherapy. 

DBS Certificate

I hold an enhanced DBS certificate from the Disclosure and Barring Service. This is updated annually.

Confidentiality

At Bryony Way Hypnotherapy I am committed to maintaining the trust and confidence of anyone who contacts me.  All information, whether verbal or written in notes, is treated as strictly private and confidential.

Some moral and legal limitations to confidentiality apply concerning the risk of serious self-harm or harm to others, or because of a court order or a legal requirement.  These requirements are in accordance with the Professional Code of Ethics of the National Council for Hypnotherapy.

General Data Protection Regulation (GDPR)

The 2018 Data Protection Act is aimed at ensuring that your personal, confidential and sometimes sensitive data, is held privately and securely. It is my intention to ensure that any data you provide is managed respectfully, kept secure and only used for the purposes for which it has been provided.  I will keep your personal data purely to assist in providing hypnotherapy and other related services to you.  I will collect your name, email address and Telephone Number.  This information will be used in order to contact you about our appointments. During your Initial Consultation I will ask questions about your occupation/education, health, pastimes and what you wish to achieve with the help of Solution Focused Hypnotherapy.  These questions help me to get to know you and plan for your therapy. During our appointments I will make brief notes which help to record your progress and formulate your therapy sessions.  All information collected is stored on password protected devices and any data recorded on paper is kept in a locked file in accordance with GDPR regulations.  The National Council for Hypnotherapy requests that I keep any written records, stored securely, for 8 years after the last interaction with an adult client and up to the age of 25 for a child under 16 when last seen, or to the age of 26 for 17-18 year old.  Should you wish to request a copy of your records please contact me and I will be provide them within 30 days. You also have the right to request that your data be destroyed before the date above.      

Data Controller : Bryony Way ICO registration number ZB364162